Bloom Salon and Spa Cancellation Policy
Your appointments are very important to our Bloom team professionals. We hold your appointments just for you and ask that if you must cancel or reschedule any appointment, you please provide us with a 24-hour notice. This way our team professionals will be able to adjust their schedules accordingly and we may be able to accommodate our clients on our waiting list. We do, of course, understand that unavoidable issues come up and will do our best to work with you in case of an emergency, etc. However, if last minute cancellations or ‘no shows’ become a habit, you will be charged a cancellation fee.
Here is our general breakdown of cancellation fees:
- Less than 24-hour notice will result in a charge equal to 50% of reserved appointment(s)
- ‘NO SHOWS’ will be charged 100% of service amount
- Appointments made within the 24 hour period and need to cancel, the client must cancel within 4 hours of appointment time or will result in a charge equal to 50% of reserved service amount.
- Multiple services not canceled 24 hours in advance will be charged 100% of the reserved service amount. Multiple services may be charged 50% of services to reserve the appointment.
As a courtesy, we do call, text and/or email to confirm the date and time at least 24 hours prior to your appointment. If we are unable to reach you and only leave a message, or cannot reach you at all, please understand that it is your responsibility to remember your appointment dates and times in order to avoid missed appointments and cancellation fees. You are always welcome to call and double check any appointments if you are unsure.
The Bloom Salon and Spa Management